The PayPal Public Policy Team strives to be thought leaders in the FinTech industry and provide research and insights that can lead to innovative solutions to addressing financial inclusion for underserved communities around the world.

Our archive of policy papers dives into the broader research around these policy issues, products and solutions.

SME Economic Support in the Face of Inflation: Customer Retention
White Paper
Entrepreneurs continue to be impacted by rising inflation through supply chain issues, rising costs and capital uncertainty. These economic conditions also impact the very consumers that SMEs need to continue spending.
SME Economic Opportunity in the Face of Inflation: Access to Capital
White Paper
This essay explores access to capital, a key component of the omnichannel solution that can help SMEs in building resiliency and strength as our economy continues to struggle with inflation, supply chain issues, and global crises.
Accelerating Small and Medium-Sized Enterprise (SME) Digitalisation in Malaysia
White Paper
PayPal surveyed more than 1,000 SME owners across Malaysia to examine the digital readiness of SMEs, which constitute 97.2% of all businesses in the country. Read what we learned and our five key recommendations.
SME Economic Opportunity in the Face of Inflation: Embracing Omnichannel Solutions
White Paper
With an omnichannel solution, entrepreneurs can lower their costs through digitization, improve engagement with existing customers and, with their expanded digital presence, serve the needs of their customers in their local neighborhood – as well as those customers on to the other side of the world – through enhanced optionality and choice.
PayPal Response to Fed CBDC Consultation
Public Filing
Response to Request for Comment on “Money and Payments: The U.S. Dollar in the Age of Digital Transformation”
What’s In Your Digital Wallet?
Public Filing
A Review of Recent Trends in Mobile Banking and Payments
Reducing the Racial Financial Health Gap: The Opportunity for Responsible Fintech
White Paper
The ongoing COVID-19 pandemic has disproportionately impacted the Black community in terms of health and economic effects and shined a light on historical racial wealth and financial health gaps in America. Closing these gaps will require that structural, systemic, and historical economic disparities are addressed through significant public policy changes. Financial technology companies can use technological innovations to mitigate racial financial health and wealth gaps.
PayPal Comment Letter on SEC Statement Welcoming Public Input on Climate Change Disclosures
Public Filing
PayPal supports the SEC's implementation of mandatory disclosures on climate change to provide meaningful, consistent, comparable, and reliable information to investors and other applicable stakeholders.
FinTech Cybersecurity: An ASEAN Outlook
White Paper
Southeast Asia’s FinTech sector is growing at an exponential rate. While it oers many benefits for the region and beyond, rapid digital adoption in the ASEAN region has also created an opportunity for malicious actors to attack organizations and unsuspecting end-users alike. The COVID-19 pandemic has only increased reliance on the internet, giving fraudsters greater access to susceptible individuals to perpetrate cybercrime.
  • Inclusive Globalization
    Inclusive Globalization

    Small Businesses Around the World are Competing and Thriving in Global Trade on the PayPal Platform

  • Financial Health for the Future of Work
    Financial Health for the Future of Work

    A Holistic Approach to Adapting and Reforming Financial Services Worldwide

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