Insights

The PayPal Public Policy Team strives to be thought leaders in the FinTech industry and provide research and insights that can lead to innovative solutions to addressing financial inclusion for underserved communities around the world.

Our archive of policy papers dives into the broader research around these policy issues, products and solutions.

Digital Financing: Filling a Gap for Entrepreneurs Across the Country

White Paper

Economic conditions are having an impact on capital access for small businesses. Learn how digital small business financing can fill a gap for underserved entrepreneurs across the U.S.

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PayPal Comment Letter to the OSTP regarding its Digital Assets R&D Agenda

Public Filing

Response to Request for Information: OSTP Digital Assets R&D Agenda

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SME Economic Support in the Face of Inflation: Customer Retention

White Paper

Entrepreneurs continue to be impacted by rising inflation through supply chain issues, rising costs and capital uncertainty. These economic conditions also impact the very consumers that SMEs need to continue spending.

SME Economic Opportunity in the Face of Inflation: Access to Capital

White Paper

This essay explores access to capital, a key component of the omnichannel solution that can help SMEs in building resiliency and strength as our economy continues to struggle with inflation, supply chain issues, and global crises.

Accelerating Small and Medium-Sized Enterprise (SME) Digitalisation in Malaysia

White Paper

PayPal surveyed more than 1,000 SME owners across Malaysia to examine the digital readiness of SMEs, which constitute 97.2% of all businesses in the country. Read what we learned and our five key recommendations.

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SME Economic Opportunity in the Face of Inflation: Embracing Omnichannel Solutions

White Paper

With an omnichannel solution, entrepreneurs can lower their costs through digitization, improve engagement with existing customers and, with their expanded digital presence, serve the needs of their customers in their local neighborhood – as well as those customers on to the other side of the world – through enhanced optionality and choice.

PayPal Comment Letter to the Department of Commerce Digital Asset Framework Consultation

Public Filing

Notice and Request for Comment; Docket ITA-2022-0003

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PayPal Response to Fed CBDC Consultation

Public Filing

Response to Request for Comment on “Money and Payments: The U.S. Dollar in the Age of Digital Transformation”

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What’s In Your Digital Wallet?

Public Filing

A Review of Recent Trends in Mobile Banking and Payments

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Inclusive Globalization

Small Businesses Around the World are Competing and Thriving in Global Trade on the PayPal Platform

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Financial Health for the Future of Work

A Holistic Approach to Adapting and Reforming Financial Services Worldwide

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Insights

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